How to Fix a Flashing, Unresponsive Squeezebox Boom

The Squeezebox Boom is basically the world’s best alarm clock. It streams music from your computer’s library via WiFi, can be set to any alarm schedule, and even has an ambient light sensor to dim itself when you are ready to go to sleep, among other features.

So imagine my dismay when I arrived home one day to find its buttons blinking and nothing on the display. Logitech built in a number of ways to hard reset the device and its firmware, but nothing I tried would bring it back to life.

I took to the Internet and found that one possible solution was to reseat the Boom’s WiFi card. I didn’t see any obvious way to take it apart, so this idea seemed like it was going to require a lot of time and specialized tools. The directions I found to do it were also vague at best, so I put it off.

A few months later, in a fit of inspiration, I decided to bring what had become an expensive paperweight back to life. The project was a success, so I thought I’d post some detailed instructions and pictures so I can help others get through the process.  The only tools required are a Torx 10 screwdriver and something flat to pry out the speaker grilles.

First, pry the grilles out from the top, toward the middle. In the picture below you can see the gap you’re aiming for. I used a flathead screwdriver, but something flat and plastic would be less likely to damage the grilles.

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Once you’ve pried both grilles out, you’ll see four Torx 10 screws flanking the display/buttons. Unscrew all of these, but be careful as you finish, because there’s an electronic ribbon connecting the front piece to the circuit board underneath.

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The front circuit board has five screws holding it in place. The screw in the middle is kind of camouflaged by the board itself, so be sure to unscrew it before you try to pry the board out (this may or may not be something I fell victim to). Note that now there are two electronic ribbons to contend with, the green one on top, and the yellow one on the bottom. These ribbons are notoriously fragile, so proceed with care. I actually pulled the green one out when I did this, but was able to simply press it back into place. I was lucky.

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Once everything is unscrewed, you’ll notice that pulling out the circuit board is made more difficult by the mini-Molex-like clip that provides power to the display. Unlike the ribbons, this clip is pretty hardy, so don’t worry about using too much force to yank it out. Just be aware that once it pops out, you still have to basically hold the circuit board in place because of the ribbons.

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On the backside of the circuit board is what we’re really after: the WiFi card. It has clips on the left and right holding it in place, but even when unclipped, it doesn’t travel very far. At this point, pull it out slightly to unseat it (don’t worry, it won’t even come all the way out) and then press it back in and reclip it in place.

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Put the circuit board back into its place in the Boom’s chassis without screwing anything back in and plug it in. If the Boom goes through its usual startup process, congratulations! You’ve fixed your Boom and can reassemble it. If you still get flashing buttons and no display, you can still unseat the WiFi card and everything should work fine over Ethernet. This may require snaking some cable under your bed and/or some sort of WiFi bridge to make work in a bedroom, but I’d rather be able to continue to use the World’s Best Alarm Clock than have the convenience of a simpler setup.

5 Replies to “How to Fix a Flashing, Unresponsive Squeezebox Boom”

  1. Excellent! Bought a SB Boom on Ebay. It Would not work when I received it, so I was very distressed!
    Found your article and thought I may as well try to see if it was repairable……….. It was, as you describe, just a case of reseating the WiFi card. FIXED!
    Many thanks

  2. Thanks for this. I had to take apart my SB Boom for different reasons and didn’t dare use force to pull out the circuit board. Your post encouraged me to do so and it went fine!

  3. Thanks this worked a treat. Getting the light blue lights flashing every couple of minutes and black screen the rest of the time. had been collecting dust on my shelf for a few years. Only took about an hour to fix. That wifi card was really jammed in there took a lot of prying to get it out a little bit and back in. If someone else stumbles across this, I actually undid both the light blue *yellow and green cables and didn’t have any problems sticking them back in *just be careful. The white clip on the back would have been great with a picture I was worried I was pulling the board out too far, once I saw the clip in the back and got it unplugged it wasn’t bad it was a pain to plug back in, but I don’t think I could have gotten the wifi card loosened without unplugging it.

  4. Hi,
    I own a Squeezebox Boom for many years now, and last month it sometimes lost it’s connection and didn’t respond to the buttons anymore. Then I found this article, and after about 1 hour I had fixed the problem! I Hope I can enjoy my beloved Squeezebox for many years 🙂
    Many thanks for posting this instruction!

  5. Excellent! Thanks for providing this great instruction. I have had issues with my Squeezebox Boom for a very long time but after following your instructions everything works fine again!

    Thanks!
    Anders from Sweden

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